Ecwid shipping integration for faster fulfilment

Questions & answers

How fast can I get the Ecwid shipping integration up and running?

You can connect Ecwid by Lightspeed to Sendcloud in minutes, with no coding. Once connected, new orders import instantly via webhook, and unfulfilled orders from the last 30 days sync automatically so you can start picking and packing right away. It works from the Sendcloud Free plan.

Follow the step-by-step guide: Install the Ecwid integration.

Do I need to change my couriers or rates to use this?

No. You can keep shipping with your own courier contracts or use Sendcloud's pre-negotiated rates. Either way, you manage shipping, tracking, and returns from one platform. You can add or switch couriers anytime and keep your existing Ecwid checkout pricing rules. You can also select shipping methods based on item weight to keep costs accurate at UK checkout.

What features are supported with this integration?

When you connect Ecwid to Sendcloud, you unlock automation, flexible delivery, and end-to-end tracking without extra manual work. Key capabilities include:

Instant order import via webhook, plus scheduled sync
Order sync for the last 30 days on connection
SKU, item, weight, and parcel dimensions import
International data: HS codes, country of origin, customs invoice number, and customs shipment type
Service point map at checkout for out-of-home delivery
Order updates synced until a label is created, and cancellation/deletion mirrored
Status updates back to Ecwid when you create a label, including track and trace number and link
Checkout method import to power shipping rules (e.g., by item weight or delivery option)

Can I offer service point delivery at checkout and show the details in Ecwid emails?

Yes. The Ecwid shipping integration lets shoppers choose a convenient service point from a map during checkout. You can also add the selected service point address to your Ecwid email notifications so customers know exactly where to collect their parcel.

See how to enable it: Set up service points for Ecwid.

Will my orders and statuses stay in sync between Ecwid and Sendcloud?

Yes. New orders import instantly, and unfulfilled recent orders sync on connection. If you edit or cancel an unprocessed order in Ecwid, the change is reflected in Sendcloud. Once you create a label, Sendcloud updates your Ecwid order status and sends back the track and trace number and link so customers can follow their delivery.

Is the integration ready for international shipping from the UK?

Absolutely. The integration imports key customs data from Ecwid, including HS codes, country of origin, customs invoice number, and customs shipment type. This helps you generate compliant documentation and smooth cross-border deliveries to the EU and worldwide. Tracking updates are sent back to Ecwid so customers can follow their parcels end to end.

What does it cost to start, and is there any commitment?

You can start on the Sendcloud Free plan, and there is no minimum Ecwid app plan required to connect. Keep your current couriers or use Sendcloud's discounted rates, then upgrade only if your shipping volume grows. For Ecwid’s own plan options, see Ecwid pricing.

Questions & answers

How fast can I get the Ecwid shipping integration up and running?

You can connect Ecwid by Lightspeed to Sendcloud in minutes, with no coding. Once connected, new orders import instantly via webhook, and unfulfilled orders from the last 30 days sync automatically so you can start picking and packing right away. It works from the Sendcloud Free plan.

Follow the step-by-step guide: Install the Ecwid integration.

Do I need to change my couriers or rates to use this?

No. You can keep shipping with your own courier contracts or use Sendcloud's pre-negotiated rates. Either way, you manage shipping, tracking, and returns from one platform. You can add or switch couriers anytime and keep your existing Ecwid checkout pricing rules. You can also select shipping methods based on item weight to keep costs accurate at UK checkout.

What features are supported with this integration?

When you connect Ecwid to Sendcloud, you unlock automation, flexible delivery, and end-to-end tracking without extra manual work. Key capabilities include:

Instant order import via webhook, plus scheduled sync
Order sync for the last 30 days on connection
SKU, item, weight, and parcel dimensions import
International data: HS codes, country of origin, customs invoice number, and customs shipment type
Service point map at checkout for out-of-home delivery
Order updates synced until a label is created, and cancellation/deletion mirrored
Status updates back to Ecwid when you create a label, including track and trace number and link
Checkout method import to power shipping rules (e.g., by item weight or delivery option)

Can I offer service point delivery at checkout and show the details in Ecwid emails?

Yes. The Ecwid shipping integration lets shoppers choose a convenient service point from a map during checkout. You can also add the selected service point address to your Ecwid email notifications so customers know exactly where to collect their parcel.

See how to enable it: Set up service points for Ecwid.

Will my orders and statuses stay in sync between Ecwid and Sendcloud?

Yes. New orders import instantly, and unfulfilled recent orders sync on connection. If you edit or cancel an unprocessed order in Ecwid, the change is reflected in Sendcloud. Once you create a label, Sendcloud updates your Ecwid order status and sends back the track and trace number and link so customers can follow their delivery.

Is the integration ready for international shipping from the UK?

Absolutely. The integration imports key customs data from Ecwid, including HS codes, country of origin, customs invoice number, and customs shipment type. This helps you generate compliant documentation and smooth cross-border deliveries to the EU and worldwide. Tracking updates are sent back to Ecwid so customers can follow their parcels end to end.

What does it cost to start, and is there any commitment?

You can start on the Sendcloud Free plan, and there is no minimum Ecwid app plan required to connect. Keep your current couriers or use Sendcloud's discounted rates, then upgrade only if your shipping volume grows. For Ecwid’s own plan options, see Ecwid pricing.

Questions & answers

How fast can I get the Ecwid shipping integration up and running?

You can connect Ecwid by Lightspeed to Sendcloud in minutes, with no coding. Once connected, new orders import instantly via webhook, and unfulfilled orders from the last 30 days sync automatically so you can start picking and packing right away. It works from the Sendcloud Free plan.

Follow the step-by-step guide: Install the Ecwid integration.

Do I need to change my couriers or rates to use this?

No. You can keep shipping with your own courier contracts or use Sendcloud's pre-negotiated rates. Either way, you manage shipping, tracking, and returns from one platform. You can add or switch couriers anytime and keep your existing Ecwid checkout pricing rules. You can also select shipping methods based on item weight to keep costs accurate at UK checkout.

What features are supported with this integration?

When you connect Ecwid to Sendcloud, you unlock automation, flexible delivery, and end-to-end tracking without extra manual work. Key capabilities include:

Instant order import via webhook, plus scheduled sync
Order sync for the last 30 days on connection
SKU, item, weight, and parcel dimensions import
International data: HS codes, country of origin, customs invoice number, and customs shipment type
Service point map at checkout for out-of-home delivery
Order updates synced until a label is created, and cancellation/deletion mirrored
Status updates back to Ecwid when you create a label, including track and trace number and link
Checkout method import to power shipping rules (e.g., by item weight or delivery option)

Can I offer service point delivery at checkout and show the details in Ecwid emails?

Yes. The Ecwid shipping integration lets shoppers choose a convenient service point from a map during checkout. You can also add the selected service point address to your Ecwid email notifications so customers know exactly where to collect their parcel.

See how to enable it: Set up service points for Ecwid.

Will my orders and statuses stay in sync between Ecwid and Sendcloud?

Yes. New orders import instantly, and unfulfilled recent orders sync on connection. If you edit or cancel an unprocessed order in Ecwid, the change is reflected in Sendcloud. Once you create a label, Sendcloud updates your Ecwid order status and sends back the track and trace number and link so customers can follow their delivery.

Is the integration ready for international shipping from the UK?

Absolutely. The integration imports key customs data from Ecwid, including HS codes, country of origin, customs invoice number, and customs shipment type. This helps you generate compliant documentation and smooth cross-border deliveries to the EU and worldwide. Tracking updates are sent back to Ecwid so customers can follow their parcels end to end.

What does it cost to start, and is there any commitment?

You can start on the Sendcloud Free plan, and there is no minimum Ecwid app plan required to connect. Keep your current couriers or use Sendcloud's discounted rates, then upgrade only if your shipping volume grows. For Ecwid’s own plan options, see Ecwid pricing.

Ecwid shipping integration for faster fulfilment

Smart shipping with Ecwid

A simple 3-step flow:

Get the most out of Ecwid with Sendcloud

Grow your business

Ship more efficiently

Deliver great experiences

Resolve shipping issues faster

Ecwid shipping with the couriers your customers expect

Royal Mail

Evri

InPost

Questions & answers

Questions & answers

Questions & answers

Enable faster fulfilment with the Ecwid shipping integration